Sony Apologizes For PS5 Voice Recording Confusion, Says It’s Used For Reporting Harassment

Following the controversy surrounding the PS5's voice chat functionality–and Sony having to clarify that it would not be recording your voice through the console–the company has offered an apology and a better explanation of how chat is going to work on the system.

In a post on the PlayStation Blog, SIE VP of Global Consumer Experience Catherine Jensen said that the voice chat recording function will be used for players to report harassment while playing games. The most-recent five minutes of a voice chat will be available to players to record and send to Sony's consumer experience team to make a decision.

The notification players see that lets them know they may be recorded is likely a matter of legality. In certain regions, including some parts of the US, it is illegal to record someone's voice without their consent.

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